Course Design and Development


The Challenge

An evidence-based professional development for health care practitioners serving individuals with mental ill health and substance-use disorder was in demand nationwide. Face-to-face delivery of the training could no longer meet demand, was cost-prohibitive in its current delivery, and became unsafe during COVID-19.

Our Approach

We worked collaboratively with our client to capture the many valuable practices that trainers implemented in their face-to-face workshops and translated these into an online format that was engaging, competency-based, and allowed for a flexible delivery. We iterated the design through multiple versions based on feedback from our stakeholders: trainers and practitioners.


  • applied universal design for learning
  • aligned learning outcomes to clinical competencies required for certification
  • provided flexible delivery model: fully online, blended, flipped
  • personalized the learning experience by letting practitioners explore the principles of E-IMR in their own lives
  • provided application of concepts with a simulated client using story design
  • applied academic concepts to real-world contexts to deepen learning transfer
  • modularized and aligned mini-lectures towards measurable learning outcomes

Micro-credentials based on levels of learning

L1: develop essential disciplinary knowledge

L2: interpret and apply knowledge within academic contexts

L3: transfer knowledge to real-world complex problems and situations



The Center for Practice Transformation was able to increase its impact by offering the training online and thus serve the many communities requiring this training around the nation. The training itself offered an improved user experience while maintaining the valuable practices of its trainers.